Our customer Services Department is open Monday to Friday, 9am to 5pm (except Bank Holidays). To contact us please call 0121 451 3051, send an email to or alternatively you may write to us at: Kenfield Limited, 29-31 Melchett Road, Kings Norton Business Centre, Kings Norton, Birmingham, B30 3HG. 

If you have a complaint about our services or products please contact Customer Services. All complaints will be dealt with in a fair and confidential manner. It is our policy to acknowledge your complaint within 5 working days and we will endeavour to resolve the dispute within 30 days, keeping you informed along the way.

We welcome any comments which help to improve our services.